Please read this Service Agreement (Agreement) carefully. This, along with the Guidelines for Acceptable Use and the Privacy Statement, govern your use of our Internet Service as well as other information, communication and services (“Service”) provided to you by Crown Point Network Technologies, Inc. (“Nettech”). This Service Agreement supersedes all prior Service Agreements with regard to their content. The current version can also be found on Nettech’s website:

By completing the enrollment process to become a subscriber of the Service or by using the Service provided by Nettech other than to read this Agreement, you agree to accept the terms of the Agreement (including the Guidelines of Acceptable Use and the Privacy Statement) as if you had signed it. Nettech may change this agreement at any time; such changes will be effective immediately upon transmission of notice by email, postal mail, posting on Nettech’s website or any other means. Each time you use the Service reaffirms your acceptance of the current Agreement. If you do not wish to be bound by this Agreement, you may discontinue using the Service and immediately terminate your account and Nettech membership as set forth below.

Nettech may discontinue or alter any service subscription or aspect of the Service at any time, without notice, without liability and at Nettech’s sole discretion.

Personal information is defined as information about an individual. Some examples are: Name, address and telephone number. Nettech requires personal information from its subscribers to sign them up for, or maintain current, Service. This information is necessary for accurate and proper Service and account billing. Nettech does not sell, share or otherwise disclose this data for any purpose other than to complete a subscriber’s request. Nettech may be required to disclose this information to comply with a court order or law enforcement request.

You agree to provide Nettech with accurate, current and complete information to the extent required by Nettech for your registration as a subscriber of the Service or at any time thereafter; and to maintain and to update this information as required to keep it accurate, current and complete. You agree in your enrollment and use of the Service not to impersonate any other person or entity, and you agree that you are either 13 years of age or older, or have obtained consent to use the Service from your parent or guardian.

You are responsible and liable for any activity by any person who uses your account with the Service. Other users of your account will be bound by this Agreement as if they were you. You are responsible for maintaining the confidentiality of your password and for any liability resulting from disclosure of your password. You agree that, upon becoming aware that your password or account is (or possibly is) being used without authorization, you will immediately change your password and notify Nettech by sending an e-mail to AND calling (518) 597-3300 and speaking with a customer service representative.

You are responsible for obtaining and maintaining any telephone services or equipment necessary to access and use the Service and for any telephone charges associated with connecting to and using the Service including, without limitation, any telephone charges associated with the transmission to or from your computer of any information sent by or on behalf of Nettech, including without limitation information collected and used to provide the Service to you as a subscriber. You are solely responsible for all telephone charges incurred by your use of Nettech’s Services and Nettech will not reimburse you for any such charges.

You acknowledge that you and members of your household use the Service for personal use or personal use by organizations or other groups of users, but not for corporate or excessive commercial use.

You agree that Nettech may establish general practices and limits concerning use of the Service. These may include, among others, the maximum number of days that unread e-mail messages will be retained by the Service, the maximum number of e-mail messages that may be sent from or received by an account on the Service, the maximum size of any e-mail message that may be sent from or received by an account on the Service, the maximum disk space that will be allocated on Nettech’s servers on a Subscriber’s behalf and the maximum number of times (and the maximum duration for which) a subscriber may access the Service in a given period of time. Nettech owns the Nettech e-mail service and network including, without limitation, e-mail addresses. E-mail in inactive or terminated accounts may be deleted in accordance with Nettech’s policies. Nettech uses a variety of techniques to eliminate e-mail or attachments that Nettech believes are unsolicited, inappropriate or harmful. In doing so, Nettech may block or delete e-mail or attachments sent by or to you, even though such e-mail or attachments may not be unsolicited, inappropriate or harmful. You agree that Nettech is not responsible for any e-mail or attachments that are blocked or deleted for any reason and that you have no right and Nettech has no obligation to retrieve or access any such deleted or blocked e-mail or attachments. You acknowledge that Nettech may implement prioritization practices in connection with accessing the Service and that your ability to establish and maintain a connection to the Service may be limited in by such practices or otherwise. You acknowledge that any limits Nettech establishes may differ for different portions of the Service and in particular may be set at different levels for subscribers based on factors determined in Nettech’s sole discretion which may or may not include, among others, a subscriber’s chosen service level, specific usage patterns, geographic location, the particular telecommunications carrier through which a connection to the Service is attempted or established, and/or a subscriber’s participation in certain programs designed to generate revenues for Nettech. You acknowledge that Nettech may restrict or limit the use of third party software or services in connection with the Service. You also acknowledge that Nettech reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

You acknowledge that information, communications, photographs, video, graphics, software, music, sounds and other materials may be accessible to you through your use of the Service. You acknowledge that, as a matter of policy, Nettech does not pre-screen such materials, but that Nettech has the right (but not the obligation) to remove from its computer servers, materials (including, without limitation, materials created, posted, uploaded or transmitted by you) that Nettech in its sole discretion determines to be in violation of the Guidelines. You further acknowledge, however, that Nettech does not have the capability to monitor, review, restrict, edit or remove materials made available by third parties on the internet, and you agree that you must evaluate, and bear all risks associated with, the use of any materials, including any reliance on the accuracy, completeness, or usefulness of such materials. The fact that Nettech provides a link to a particular web page is not an indication that we endorse that site’s policies or the content or products available from that particular website.

You acknowledge that materials available through the Service may be protected by copyright, trademarks, and other intellectual property rights. You agree that your use of such materials is governed by all applicable laws and regulations, and by any further restrictions placed on such materials by their owners and licensors.

You acknowledge that the Service may provide certain public areas (e.g. message boards, newsgroups, forums and public mailing lists), and that Nettech is a distributor (and not a publisher) of information disseminated by persons using the Service. By posting, uploading or transmitting material to any such area, you are requesting Nettech and/or its partners to make such materials available to others, and you are acknowledging that placing such material in a public area will result in copies of such material being transmitted by and to others. By posting, uploading or transmitting material to any public area, you (1) grant to Nettech and/or its partners a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license (including the waiver of any moral rights) to use, reproduce, modify, adapt, publish, distribute, display and create derivative works from such material (in whole or in part) and to incorporate it into other works in any form, media or technology (whether now known or later developed) and (2) warrant that the owner of any rights in the material, including intellectual property and moral rights, has waived such rights and has given you the right to grant the license described above.

As a subscriber of the Service you are solely responsible for any charges to your account and any activities conducted through your account. By using a credit card or other payment method to pay for any billable portions of the Service, you expressly authorize Nettech or its agents to charge all fees and other charges incurred in connection with your Service to the credit card or other payment method you have designated and such authorization will remain valid unless revoked by you pursuant to Nettech’s terms and procedures for cancellation of service. If you use a credit card and Nettech does not receive payment from the card issuer or its agents, you agree to pay all amounts due upon demand by Nettech. Fees are non-refundable, except as otherwise provided in this Agreement.

Nettech reserves the right to accept other forms of payment or to modify the forms of payment it will accept. If Nettech elects to authorize alternative or additional methods of payment, your designation of such a method of payment will be deemed to be an authorization to Nettech to bill you, in a manner appropriate to your designated payment method, for all fees and other charges incurred in connection with your Service. Nettech reserves the right to charge a $25.00 fee for all returned payments.

You agree that payment is due whether you use the Service or not, unless arrangements have been made to cancel or suspend the Service. Without such notification your account is automatically billed and charged at the current rate for your subscription. Credit card accounts and electronic check accounts are billed automatically. All billing is done monthly on the 25th of the month (or on the Friday immediately prior or Monday immediately following the 25th of the month, if that date falls on either a Saturday or Sunday). You must provide payment for the Service in advance of noon on the 25th of the month (or on the Friday immediately prior or Monday immediately following the 25th of the month, if that date falls on either a Saturday or Sunday). If you do not make payment by this date and time, Nettech may, at its sole discretion and without notice to you, apply late charges to your account or suspend or terminate your Service. In the event that your service is suspended or terminated for non-payment a $35.00 reconnect fee will be applied to your Service. Service will be restored upon receipt of the reconnect fee and any past due amounts. Any account with a past due balance of 45 days or more is subject to automatic suspension. Suspended accounts will continue to be billed according to the normal billing procedures and subject to all stipulations and collections listed above including a $25.00 collection fee. All charges are deemed correct unless disputed in writing within 30 days of the invoice date or the credit card charge date.

Your subscription to any billable portion of the Service will continue and renew automatically unless terminated by Nettech or until you notify Nettech of your decision to terminate your subscription to a portion of the Service. Nettech reserves the right at any time to change its fees and charges for use of portions of the Service, institute new or additional fees and to change its policies, methods and procedures with respect to pricing, billing, cancellations, and surcharges. Although Nettech expects to provide e-mail or other notice to you prior to increasing the price you pay for the Service, Nettech shall not be required to do so before making any of the changes described. You may obtain current pricing information for different service levels, as well as information about policies, methods and procedures with respect to pricing, billing, cancellation and surcharges (1) by call Nettech at (518) 597-3300 and speaking with a customer service representative, (2) through Nettech’s website:, (3) by sending an email to Nettech may modify the means of accessing rates and billing information in its sole discretion.

In addition to fees for your subscription to any billable portion of the Service, you agree to pay all sales, use, value-added, personal property or other governmental taxes or levies imposed on fees for the Service, or goods or services that you purchase through the Service.

You agree that use of the Service is at your own risk. You acknowledge that the Service may provide access to the internet, but that the internet is not owned, operated or managed by Nettech.

With respect to information, goods and services provided or accessed on or through the Service or otherwise available on the internet, Nettech (1) has no responsibility or obligation with respect to (and does not endorse) any information, good or service, (2) makes no warranties whatsoever (express or implied) with regard to any information, good or service (including, without limitation, warranties of accuracy, completeness, usefulness, merchantability, safety or fitness for a particular purpose), (3) will not be a party to a transaction between you and any other user of the service and (4) will not be liable, under any circumstances, for any loss, cost or damage arising directly or indirectly from any act or omission of any person or from any information, good or service; except to the extent the foregoing may not be disclaimed under law. Nettech does not assume liability to subscribers or any other users or to members of user’s household for any failure to enforce the Guidelines.

Nettech and its partners do not warrant that the service will be uninterrupted or error free nor make any warranty as to the results obtained from the use of the Service. Nettech does not guarantee connectivity at any time, for any length of time or at any speed. The Service is provided on an ‘as-is’, ‘as available’ basis without any warranties whatsoever (either express or implied), including, without limitation, warranties or conditions of title or implied warranties or conditions of merchantability or fitness for a particular purpose. Nettech does not warrant that Nettech Services are compatible with any third party service or software, even if such third party claims, represents or warrants that such service or software is compatible with any internet service or Nettech Services in particular. No oral advice or written (including electronic) information provided by Nettech, its employees, affiliates, agents, representatives, licensors or authorized users will create a warranty, nor should you rely on any such advice or information.

Under no circumstances (including negligence and fundamental breach) will Nettech or anyone else involved in providing the Service be liable for any direct, indirect, incidental, special or consequential damages or losses from or through the use of or inability to use the Service or that result from mistakes, omissions, interruptions, deletion of files or e-mail, defects, viruses, delays in operation or transmission or any failure of performance, even if advised of the possibility thereof. Nettech’s entire liability and your exclusive remedy with respect to the Service will be a bill credit or the total amount of Service fees paid by you during the disputed period, if any. The terms of this section will survive any termination of this agreement. In jurisdictions which restrict limitation of liability provisions, Nettech’s liability will be limited to the greatest extent permitted by law. This limitation will apply regardless of the failure of the essential purpose of any limited remedy.

Nettech supplies new customers with equipment manufactured by a third party. Nettech warrants that the equipment supplied by Nettech to you will be free from defects in materials and workmanship. This equipment, if found to be defective within its materials or workmanship will be replaced, free of charge, by Nettech within 30 days of its release to the customer.
This limited warranty does not cover damage or affected operation of covered equipment resulting from external causes, including accident, acts of God, abuse, vandalism, misuse, problems with electrical power, servicing not authorized by Nettech, unauthorized disassembly or opening of components, usage not in accordance with product instructions, and problems caused by use of parts and components not supplied by Nettech. This limited warranty does not cover any items that are in one or more of the following categories: software, external devices, accessories or parts added to a Nettech Service after the Service is installed by Nettech or accessories or parts that are not installed at the factory.

During the limited warranty period, Nettech will repair or replace covered products that are returned to the Nettech business office. To request limited warranty service, you must contact a Nettech customer service representative within the limited warranty period. A customer service representative can be reached Monday through Friday between the hours of 9am and 4:30 pm at 518 597 3300. Or a customer may leave a message on the answering system after hours.




You agree to indemnify and hold harmless Nettech and its affiliates and their respective officers, directors, employees and agents against any liability, damages or other expenses (including attorney’s fees and costs) arising from your use of the Service (including, without limitation, your dissemination of any information on the Service).

Nettech may terminate your access to the Service and your account at any time, for cause or for no cause, with or without written (including electronic) notice. Upon termination, you will have no right to continue to use the Service or access any stored content on the Service (and any such content will be forfeited). You acknowledge that if an account on the Service is terminated (or if you delete your account from Nettech’s central computers), any unread e-mail sent prior to termination (or deletion of your account) may be deleted from the Service.

You may cancel billing for your Service at any time by calling Nettech at 518 597 3300 and speaking with a customer service representative and providing a valid User ID and Password for the account you wish to terminate. You agree that regardless of a cancellation of Service, you will remain liable for any fees to which you have committed at the time of subscription. All cancellations will be effective within 24 hours of your request. You will be liable for the cost and fees for all Service up to the cancellation date. If you are dissatisfied with this Agreement or any terms, policies or practices of Nettech in operating the Service, any content available through Nettech’s Service, or any change to the foregoing, your sole recourse is to cancel your Service. Deleting you account from Nettech’s central computers will not cancel billing for your Service. You must call and speak with a customer service representative.

This Agreement and its enforcement will be governed by, and construed in accordance with, the laws of the State of New York, without regard to conflicts-of-law principles. You consent to the exclusive jurisdiction of the state and federal courts situated in the State of New York in connection with any action arising under this Agreement or relating to the Service, and to having any judgment or order from such jurisdiction recognized in any other court, tribunal or other governmental body in order to have the same enforced against you. Any cause of action brought by or on behalf of you with respect to this Agreement, or the Service must be commenced within one year after the claim or cause of action arose.
The failure of either you or Nettech to insist upon or enforce strict performance of any provision of the Agreement will not be construed as a waiver of any provision or right. Neither the course of the conduct between you and Nettech nor trade practice will act to modify any provision of the Agreement.

If any provision of this Agreement is held to be unenforceable for any reason, that provision will be reformed only to the extent necessary to affect the original intentions of the parties, and the remainder of this Agreement will remain in full force and effect.


Please read these Guidelines for Acceptable Use carefully. These terms, along with the Service Agreement and Privacy Statement govern your use of Crown Point Network Technologies, Inc. (‘Nettech’) Internet Services (‘Services’). These Acceptable Use Policy, Service Agreement and Privacy Policy statements supersede all prior communications and agreements with regard to their subject matter; the current version of each may be found on Nettech’s website at

Failure to comply with these or any other guidelines made available to you by Nettech, or interfering with any other person’s use and enjoyment of Nettech’s Service or any other online service, may result in termination of your account.

To report abuse contact:

Nettech accounts may not be used to send unsolicited advertisements for goods or services of any kind, free or for profit. Furthermore, Nettech accounts may not be used as a dropbox or repository for responses to an unsolicited advertisement including, but not limited to, inquiries, complaints, unsubscribe replies or bounced messages. Nettech may terminate the offending account or seek to obtain legal remedies against the responsible subscriber, up to and including other damages or an injunction.

Nettech accounts may not be used to disseminate any email message in a broad-based mailing without Nettech’s prior consent. Whether a given mailing constitutes a ‘mass mailing’ is determined by Nettech, in its sole discretion, based on criteria which may include the size of the message being sent and the number of recipients. Any message sent to more than 50 e-mail addresses simultaneously will typically be considered a mass mailing, and will not be permitted.

Also subject to the definition and criteria for mass mailing are chain letters and pyramid schemes. Pyramid schemes are illegal operations in which an e-mail recipient is encouraged to send money to a list of several people, replace one name on the list with his/her own and forward the e-mail in bulk to others.

You may not use Nettech’s Service to transmit any harmful, threatening, abusive, harassing, defamatory, hateful or otherwise offensive material. For everybody’s safety and comfort, we are obligated to take threats seriously. If you make a threat, your account may be terminated even if you didn’t intend on following through with the stated threat.

You may not use Nettech’s Service to send mail bombs; this act is strictly prohibited. Mail bombing is defined as sending numerous and/or unusually large files or messages to one or more recipients with malicious intent.

Any form of harassment using Nettech’s Service is strictly prohibited. This includes, but is not limited to, e-mail, chat rooms, instant messaging or video. Harassment is defined as unsolicited messages that interfere with other’s enjoyment of Nettech’s Service (or the internet in general). A message does not need to be overtly threatening or contain obscene material to qualify as harassing. Unlike threatening messages, harassing mail can sometimes be the unintended result of mail repeatedly sent to an incorrect address. Nettech suggests the following in an effort to help you avoid sending unintentional harassing emails: (1) Know all the people to whom your message is addressed before sending it. (2) Check you address book regularly for accuracy. (3) Do not select ‘Reply to All’, individually select from your address book instead. (3) Refrain from sending e-mail to anyone who has indicated that they do not wish to receive messages from you.

You may not resell Nettech’s Service or any part of Nettech’s Service.

You may not use the name and address of someone other than yourself to either obtain or use Nettech’s Service, or to send e-mail or post articles to newsgroups, mailing lists or other forums using a name and address of someone other than yourself. Knowingly attempting to impersonate any person, using forged headers or other forged identifying or transmission paths is prohibited and cause for immediate termination; As is knowingly permitting another person to falsely identify your account as the origin of such transmission.

Use of the Service to compromise the security or damage the resources of any other Internet user or site is strictly prohibited. Use or distribution of tools designed for compromising security is prohibited. The Service may not be used to transmit or receive replies to password solicitations.

The Service may not be used to transmit or post any material that contains software viruses or any other computer code designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment.

You agree that your account may not be used to maintain persistent and continuous connection to the Internet, and you may not engage in any practice (such as automated and/or persistent checking of the host server) or use any software or device (such as an auto-dialing device) in an effort to maintain a persistent and continuous connection except as Nettech may deem appropriate for certain levels of service.

You agree that Nettech may terminate your connection after a period of inactivity, if necessary, for appropriate allocation of resources among Nettech subscribers (as determined at the sole discretion of Nettech) or to restore or maintain general availability of access to the Service.

You agree to post, upload or transmit on or through the Service only material that is not subject to any third party rights or material for which you have obtained from the owner of the rights in such material the express authorization to distribute the material on or through the Service. Any violation may result in civil or criminal liability.

If you believe that a copyright infringement has occurred please contact customer service either by email at or by telephone (518) 597-3300. You will be asked for the following as documentation for legal action: (1) a physical or electronic signature of a person authorized to act on behalf of the copyright owner. (2) a description of the copyrighted work and its location on Nettech’s Service. (3) a statement, made by you under penalty of perjury, that includes the following information: your name, address, telephone number, e-mail address and any other contact or information, a summary of your claim e.g. why you feel copyright infringement is occurring.

NEWSGROUP MAILING LIST Policies on Posting to Newsgroups and Mailing Lists

This document contains two parts: overall policies for all newsgroups and mailing lists, some additional guidelines for all newsgroups and mailing lists.

All policies are in full force and effect.


The posting of any advertisement or other commercial solicitation for any news group or mailing list is strictly prohibited. reserves the right to determine whether a post constitutes an advertisement or commercial solicitation.

Posting a single article or substantially similar articles to an excessive number of newsgroups or mailing lists, or continued posting of articles that off-topic (e.g., off-topic according to the news group or mailing charter or if the article provokes complaints from regular readers of the news group or mailing lists for being off-topic)are strictly prohibited.

Posting copyrighted material or software to any news group or mailing list without the explicit approval of the copyright holder is a violation of federal law and international treaties and is strictly prohibited.

Posting private e-mail to any news group or mailing lists without the explicit approval of the sender is strictly prohibited.

Impersonating another user or otherwise falsifying one’s user name in e-mail or any post to any news group or mailing list is strictly prohibited.

We reserve the right to take whatever actions we deem appropriate in enforcing these policies, including the one below. We also reserve the right to change these policies without prior notice at anytime.

The actions we take may include account suspension or termination. We do not issue any credits for accounts cancelled due to policy violations.

Additional Guidelines for All Newsgroups.

Posts to a news group should be relevant to that news group. We advise you to read it for a few days and become familiar with its language, tone, style and expectations. Realize that posts using fake or incomplete names are perceived as less legitimate or "junk" by many readers.

One Final Note

Our general attitude is that how you use our system and the Internet is your responsibility. We assume you will be able to transfer files and use mail freely. And we expect to be available to you (barring disruptions beyond our control) during our stated technical support hours.

However, we reserve the right to impose limits in the event of unusually heavy-volume file transfer or mail distribution and mass mailings, for example. We reserve the right to bring the system down very occasionally for brief maintenance. We also reserve the right to prohibit activities that in our judgement have the potential to damage other customers or our service. We further reserve the right to disconnect an active session

Privacy Statement

Thank you for visiting This website is designed to be a resource for both customers and visitors alike. Like all websites, privacy is a concern and so Crown Point Network Technologies, Inc. (‘Nettech’) suggests that you read the following to be knowledgeable about our privacy policies.

This policy describes what data is collected and how that information is used. Nettech may, at its sole discretion, change, modify, add or delete portions of this policy. This policy only applies to Nettech’s website (, not to any other website accessed through Nettech’s Service.

Personal information is defined as name, address and telephone number. Domain names and IP addresses are not considered to be personal information. Personal information is not collected through this website unless you opt to send an e-mail to Nettech through this website.

Nettech collects the following information automatically from every visitor to our website:
(1) Internet Protocol (IP) address and domain name of your Internet Service Provider
(2) Type of browser and operating system being used
(3) Date and time of visit
(4) What web pages were accessed during your visit; as well as the address of the website you visited immediately prior to coming to

This information is collected for statistical analysis only. Nettech does not use any of this information for marketing purposes; nor does Nettech sell any of the information that it collects.

In the event that a visitor to our website opts to send us an e-mail, additional information is then collected by virtue of you initiating the act:
(1) Sender’s email address
(2) Contents of the email sent including but not limited to:
(a) Text, audio, video, graphics and attachments

This information will only be used to reply to any request submitted to us in the e-mail. Nettech does not use any of the above information for marketing purposes; nor does Nettech sell any of the information collected.

Information either collected from a visit or an e-mail is not shared or distributed with any other entities except to the extent necessary to complete any request contained within or Service application; or to comply with a legitimate and/or court ordered legal or law enforcement request.

Additionally, this information may be subject to disclosure pursuant to the Freedom of Information Law (FOIL).

Nettech does not knowingly collect personal information from children or create profiles of children through this website. We encourage you to be a participant in your child’s internet experience by setting Parental Controls, monitoring websites visited and communications either sent or received as well as any personal information submitted by your child to websites.

*For information concerning our Subscriber Privacy Policy, see the Service Agreement under the Terms of Use tab on the main page of our website

Located at 46 Poter Mill Rd, Crown Point, NY 12928

Owned and operated by three generations of Family members since 1956, we are invested in our community and its future.